Kyocera Service & Support
Kyocera Service Centre

Inside Sales Exec

Division: Business Solutions
Department: Sales
Reporting to: Inside Sales Manager
Location: Reading (office-based, 5 days per week)

About the role

We are looking for a driven and results-focused Inside Sales Executive to join our Business Solutions team.

This is a desk-based role where you will be responsible for promoting and selling Kyocera’s full range of ICT, Content Services and MPS solutions to both existing customers and new business. You will build strong customer relationships, manage a sales pipeline and work to exceed monthly targets.

The role offers the opportunity to work across a wide range of sectors, developing your sales expertise while contributing to the growth of our customer portfolio and recurring revenue streams.

Details for the role:

Key responsibilities

  • Manage the full sales process from initial contact through to close
  • Drive new business opportunities within existing accounts and new customers
  • Proactively promote ICT, Content Services and MPS products and solutions
  • Sell into existing Kyocera, Annodata and MCL customer bases, as well as new prospects
  • Identify key decision-makers within target organisations
  • Manage and develop a strong sales pipeline to achieve KPIs and revenue targets
  • Maintain accurate records using Salesforce (SFDC) in line with company guidelines
  • Follow up on marketing campaigns and generate new opportunities
  • Support renewals for Business Solutions contracts below £20k
  • Build strong relationships with customers and internal stakeholders
  • Work closely with Technical Services and SOP teams to ensure smooth order processing and delivery
  • Ensure high levels of customer satisfaction throughout the sales process

Skills and experience

Essential:

  • Previous experience within a sales or inside sales role
  • Strong communication and relationship-building skills
  • Proven ability to meet or exceed sales targets
  • Strong organisational and time management skills
  • Experience managing a sales pipeline and working towards KPIs
  • Confident in negotiation and closing deals
  • Experience using CRM systems such as Salesforce
  • Strong IT skills including Microsoft Office

Desirable:

  • Knowledge of ICT, MPS or managed services solutions
  • Understanding of leasing and deal structuring
  • Experience presenting solutions to customers

What success looks like in this role

  • Consistently achieving or exceeding monthly sales targets
  • Building and growing a strong sales pipeline
  • Acquiring new customers and expanding existing accounts
  • Maintaining accurate forecasting and CRM data
  • Delivering a high level of service to customers and internal stakeholders

Why join us?

  • Salary
  • 25 days holiday
  • The ability to Buy and Sell holiday
  • A Volunteer Day
  • Life Assurance (4 x base salary)
  • Pension Scheme
  • Employee Assistance Programme
  • Coaching and Mentoring
  • EyeCare – Access to money off for glasses and sight test
  • Flu Jab
  • Eligibility for Costco Membership

Values:

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.

To apply, please click the ‘Apply here’ button below. Your application should include the job title in which you are applying in the subject matter and have a copy of your CV attached. 

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