Kyocera Service Centre

Pre-Delivery Site Survey

    COMPANY

    1: Company Name

    2: Delivery Address

    3: Primary Contact

    Name

    Telephone Number

    Email Address

    4: Secondary Contact

    Name

    Telephone Number

    Email Address

    5: What hours/days can we deliver

    6: Directions to the address

    ACCESS

    1: Outside of building/parking
    Please state the entrance to be used and identify parking availability at the site

    (Please identify any restrictions, entrance height/width, and vehicle turning space at entrance/inside site)

    Lorry Access

    Is access available for a 7.5 tonne lorry

    Steps

    Are there any steps? if so how many?

    Number of steps

    Are the steps at least 110cm wide? yes/no

    If no, please give the exact dimensions

     

    2: Inside the building
    Machine location:

    Floor No:

    Room:

    Corridors

    Are all the CORRIDORS to be used at least 120cm (47”) wide?

    If no, please give details:

    Doorways

    Are DOORWAYS at least 81cm (32”) clear width?

    Are there any LIPS over which the castors must run?

    Floors

    Are FLOORS suitable for wheeling the machine on its castors?
    (Not marble, polished wood, loose carpet tile, fitted carpet etc)
    Please give details:

    Lift

    If above or below ground floor, will a LIFT be available?
    (Maximum load rating must be at least 300kg (4 persons)

    Is the depth inside the lift > 120cm (47”) and doorway > 80cm (31”)?
    If not please give details:

    If no lift is available, please describe the STAIRS to be used

    Number of flights

    Number of steps per flight

    (Any turns in-between flights must be wide enough to turn the device and 2 persons within its parameters)

    Is the width of STAIRS > 90cm (35”) inside handrails?
    Please give details:

    Are the STAIRS inside the building no steeper than normal (40º)?
    Please give details:

    Is the height from the front of any step to the ceiling at least 220cm?

    Are there any steps at an angle (i.e a spiral turn)?

    Landings

    Are the landings at least 125cm (49”) in depth?

    Are they suitable for use of a powered barrow or crawler – i.e. no carpet over the lead edge, are not wooden, open plan or special construction or finish?

     

    NETWORK SURVEY SECTION

    1: IT Support Details
    IT Support Contact

    Name/s

    Contact number

    Email address

    Available onsite support?

    Available remote support?

     

    2: NETWORK FEATURES

    Solution/Application - My Q/PaperCut/Safecom/Card Readers

    Printer name to be used

    Application server IP address

     

    3: NETWORK ENVIRONMENT
    Network Settings

    Print Server OS Version

    Client PC OS Version

    Live Network Port?
    Network cable provided?
    Dedicated analogue fax line available?

    Domain Name

    DNS server

    Primary IP

    Secondary IP

     

    4: NETWORK SETTINGS
    Printer 1

    Install Location/ID

    Model

    TCP/IP Address

    Subnet Address

    Gateway Address

    DNS Server Primary

    DNS Server Secondary

    Proxy server port (if applicable)

    Add another printer?

    Printer 2

    Install Location/ID

    Model

    TCP/IP Address

    Subnet Address

    Gateway Address

    DNS Server Primary

    DNS Server Secondary

    Proxy server port (if applicable)

    Printer 3

    Install Location/ID

    Model

    TCP/IP Address

    Subnet Address

    Gateway Address

    DNS Server Primary

    DNS Server Secondary

    Proxy server port (if applicable)

    Printer 4

    Install Location/ID

    Model

    TCP/IP Address

    Subnet Address

    Gateway Address

    DNS Server Primary

    DNS Server Secondary

    Proxy server port (if applicable)

    Printer 5

    Install Location/ID

    Model

    TCP/IP Address

    Subnet Address

    Gateway Address

    DNS Server Primary

    DNS Server Secondary

    Proxy server port (if applicable)

     

    If there are more than 5 printers to be installed, please provide the information on a spreadsheet and attach below.

    (max file size of 5mb, File types .xls and .xlsx)

     

    5: TONER

    Email notification information for when toner has been dispatched

    Site Contact Name

    Telephone Number

    Email Address

    Any other comments

    We’re proud to be a carbon neutral organisation.

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