Field Technical Support Specialist (Cardiff)

Field Technical Support Specialist (Cardiff) Based: Cardiff Department:ICT Service. Service and Support Reporting to: Regional Service Manager Contract: Permanent To provide field support to KMDS accounts Details for the role: Main tasks and responsibilities Provide technical assistance to assigned KYOCERA Managed Document Services accounts within timescales specified by SLAs• Effectively investigate and rectify faults reported…

SOP Administrator

SOP Administrator Based: Hemel Hempstead Reporting to:  SOP Manager Contract: Permanent   In this role, you will be responsible for be the liaison point between Sales teams, Customers, Service and Warehouse staff ensuring the timely and accurate processing of all customer orders. Provision of exemplary customer service to internal and external customers at all times..…