In line with Kyocera’s signature to the UN Global Compact, we are structuring our Corporate Social Responsibility Goals for the UK in support of the seven UN Sustainable Development Goals below.
Responsible consumption & production:
Climate action:
‘No Landfill’ Toner Recycling
Landfill waste sites harm the environment through the
release of harmful gases, polluting soil and water, and
destroying habitats. Their contribution to climate change
can be long-lasting and permanently damage the ecology of the areas they occupy.
For many years Kyocera Document Solutions UK Group
has offered toner cartridge recycling to our customers and
partners, ensuring that materials that can be recycled, are recycled. During 2024 a strategic decision was made to
move away from the Germany based recycling partner to a
UK based partner that not only reduced scope 3 transport
emissions but also ensured that zero waste went to landfill,
with unique recycling of all component parts of Kyocera’s
genuine toner cartridges.
Through these changes, we are further reducing the impact
of by-products from the use of print hardware.
Promoting Biodiversity
Biodiversity is essential to the UK’s natural heritage, supporting healthy ecosystems that sustain wildlife, regulate climate, and maintain soil and water quality. From ancient woodlands and hedgerows to coastal wetlands and moorlands, the UK’s diverse habitats are home to thousands of species, many of which are unique or increasingly at risk. The loss of biodiversity threatens not only the balance of nature but also the resilience of landscapes to climate change and environmental pressures. Protecting and restoring biodiversity is critical to preserving the UK’s ecological integrity, cultural identity, and long-term environmental sustainability.
In particular, bee numbers in the UK are falling sharply due to habitat loss, pesticide use, and climate change. As key pollinators, their decline threatens biodiversity, food production, and ecosystem health. Protecting bees is vital to sustain nature and agriculture.
To contribute locally to combating this decline, in 2023 Kyocera Document Solutions UK Group installed two beehives at our Reading HQ. Not only does this promote
biodiversity and pollination in the central Reading area but also produces the honey that goes into our Bee Kind initiative, whereby we give away jars of the honey produced by our bees to customers and colleagues, to share this important conservation message.
A Fair Wage for All: Fighting Poverty
According to UK government statistics, 18% of working age adults are living in poverty, with this number expected to rise considering increased household costs versus income.
The Living Wage Foundation is a UK organisation that promotes fair pay by encouraging employers to pay a ‘real Living Wage’ based on living costs rather than the
government minimum. It sets annual rates, currently £13.45 nationally and £14.80 in London and accredits employers who commit to these standards, which includes Kyocera Document Solutions UK Group.
This accreditation is part of our commitment to ensuring that our staff and contractors are fairly paid for their work and help to address poverty in the UK. This is supported by our Employee Assistance Program, which provides financial and wellbeing support and advice to our staff.
Health & Safety
It is the company’s belief that every member of staff should expect to go to work and return home safely. To this end, health and safety remains a cornerstone of our commitment to our people, our business and to all other stakeholders.
It is a factor that has been a prime focus for our staff and operations. By prioritising health and safety, we not only comply with legal and regulatory requirements but also foster a culture of care and responsibility that strengthens trust across the organisation.
Effective health and safety practices help prevent accidents, minimise downtime, and safeguard the wellbeing of our workforce. This translates into improved productivity, reduced costs associated with incidents, and enhanced employee morale. Beyond compliance, our approach reflects a proactive stance: anticipating risks, implementing robust controls, and continuously improving standards to adapt to evolving challenges.
Our dedication to health and safety is not just about meeting obligations; it is about creating an environment where everyone feels secure, valued, and empowered to perform at their best. This commitment underpins our long-term success and resilience as a business.
Actions we have taken to improve health & safety:
+ A reviewed and updated Health & Safety policy that aligns to company philosophy and how we work,
+ Specific Field Service training has been launched to protect those most at risk of injury within the business,
+ Improved reporting and transparency of health & safety, including cross-company KPIs,
+ Wellbeing resources available to all staff, to support health and wellbeing as part of their work and private lives.
Through these actions we continue to nurture a strong culture, which provides confidence to all interested parties (staff, customers, regulators etc) that we place great importance on health, safety, and wellbeing.
Mental Health & Wellbeing
Mental health and wellbeing are not just personal concerns to Kyocera Document Solutions UK Group they are business priorities. When our people feel supported, they perform at their best, collaborate more effectively, and drive innovation. A healthy workforce is the foundation of resilience, productivity, and long-term success.
We recognise that there are many factors which can impact on our staff’s mental health and wellbeing, whether this is the continued financial stresses brought by the marked increase in the cost of living or the outcomes of isolation from the Covid epidemic that have had a lasting impact on many people. To this end, we have established a structure to help support our staff.
We have a trained network of mental health first aiders available to ensure that our staff can seek assistance from knowledgeable colleagues who can offer support when required. This is a key touch point into our Wellbeing Hub and connected Employee Assistance Program which offers wider mental health and wellbeing to support, which includes:
+ Mental Health Support,
+ Financial support to qualifying staff,
+ Bereavement and Probate Support,
+ Counselling services,
+ A range of supporting Apps, and
+ Physical fitness programme and nutritional support.
Through this network, we aspire to making our staff feel supported in their work and offer resources they can turn to for help when needed.
Modern Slavery
Kyocera Document Solutions UK Group finds modern slavery and its associated categorisations (e.g. human trafficking, forced/bonded labour, child exploitation)
abhorrent and are dedicated to combating this as part of its operations, aligned to the Kyocera Philosophy and core principle of ‘Doing the right thing as a human being’.
Kyocera Document Solutions UK Group is committed to upholding the highest ethical standards and fully complies with the Modern Slavery Act by maintaining a zero-tolerance approach to all forms of forced labour, human trafficking, and exploitation within our operations and supply chain.
We conduct thorough due diligence checks on all suppliers, require adherence to our Supplier Code of Conduct, and regularly assess risk areas to ensure transparency and accountability. Employees and partners receive clear guidance on reporting concerns, and we actively monitor and review our policies to strengthen our practices.
Through these measures, we work to ensure that our business operates responsibly and respects the rights and dignity of every individual.
In compliance with the Modern Slavery Act, our annual Modern Slavery statements are maintained in a prominent position on the websites for both Kyocera Document
Solutions (UK) Ltd and Annodata Ltd. Links can be found below:
Kyocera Document Solutions (UK) Ltd – Modern Slavery Statements
Annodata Ltd – Modern Slavery Statements
Gender Representation
For 2025, the average percentage of female staff within our workforce was 23%, which is heavily impacted by the prominence of traditionally male-orientated roles within field service engineering and ICT, which accounts for 66% of the group’s workforce.
Whilst this tracks positively against the 21% industry benchmark by the Chartered Institute for IT, Kyocera Document Solutions UK Group is committed to increasing female representation throughout the business, with a focus on women in roles of responsibility.
Gender Pay Gap Reporting
As an organization in scope for the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Kyocera Document Solutions UK Group publishes an annual Gender
Pay Gap report on their websites, following the guidance outlined by the UK Government.
A copy of the latest report covering FY25 can be found here.
As outlined within our report, whilst our gender pay gap position is wider than desired, we are taking necessary steps to improve this position.
Preventing Discrimination:
Discrimination in any form, whether based on race, gender, age, disability, religion, sexual orientation, or any other protected characteristic, is unacceptable in the workplace. It undermines equality, fairness, and respect, which are the fundamental principles of a healthy and productive work environment. Discrimination not only violates legal and ethical standards but also damages trust, morale, and organisational integrity.
Kyocera Document Solutions UK Group is committed to fostering an inclusive culture where every individual is treated with dignity and given equal opportunity to
succeed. Any discriminatory behaviour will be addressed promptly and appropriately to ensure a safe and respectful workplace for all.
Within the group there are robust measures in place that help to prevent, and in turn address potential discrimination in a fair and comprehensive manner.
Anti-bribery & Corruption
Kyocera Document Solutions UK Group firmly believe that all business relationships are reliant on the foundation of trust and integrity. When trust is lost and there is no confidence in your partners to do the right thing, whether they are customers or suppliers, we must take necessary steps to protect ourselves from legal action and damage to our brand reputation.
Robust steps are taken to address bribery and corruption risks on all levels of the organisation, ranging from effective contractual provisions to protect the organisation, through to clear, unambiguous policies that give staff and contractors no doubt as to what is expected from them in terms of conduct. These steps help to form both a strong framework and ethical culture that innately protects the organisation from unethical behaviour.
Under the UK Bribery Act, there are significant penalties to both individuals (up to 10 year’s imprisonment and unlimited fines) and organisations (financial penalties, associated prohibition from public contracts etc).
An overview of the improvement steps taken to prevent bribery and corruption in our operations:
+ Issuance of Ethical Practices and Anti-bribery & Corruption policies to all staff,
+ Completion of mandatory Anti-bribery & Corruption training by all staff,
+ Proactive identification and registering of potential conflicts of interest,
+ Fully operational Gifts and Hospitality process, which is subject to review and prior approval,
+ Fully documented and regularly communicated Whistleblower policy, providing a range of avenues for reporting potential acts of impropriety.
Through these means, we can provide confidence to all stakeholders that we will safeguard their organisation’s brand and reputation.
Ecologi
We’re delighted to have received the support of Ecologi in validating the information within this sustainability report.
Their knowledge and expertise have been invaluable in facilitating our constant drive to improve how we manage ESG and our longer-term goals.
By partnering with Ecologi to produce this report, we hope to forge a path for future collaboration that will help us to support all our partners and customers in meeting their sustainability goals.